Help centre
Answers, with the numbers read from the plans table.
Sixteen questions across four topics. Anything else: write to us.
Getting started
What is LevelUpGrowth?
One account that holds the assets your business runs on: a website, a CRM, a calendar, SEO, content, social planning, a chatbot, creative and video, run by a workforce of named AI specialists who propose the work and wait for your approval.
How quickly can I start?
Sign up, describe the business in about two minutes, and Arthur builds the site for your industry from your brief. You edit in place and publish when it is right; most owners publish on the first day.
Do I need technical skills?
No. You describe the business in plain language and approve what the workforce proposes. You never write code or configure servers.
Is there a free plan?
Yes. Free is $0 forever with 1 site on a subdomain, the builder, CRM and calendar, and no workforce. The workforce starts on AI Lite at $49/month. Every new account gets a three-day AI trial with 50 free credits at signup, no card required.
The AI workforce
Who are the specialists?
Sarah, the Digital Marketing Manager, leads 19 specialists. Content: Priya (Content Manager), Leo (Brand Copywriter), Maya (Social Content Writer), Chris (Video Script Writer), Nora (Content Strategy Director). Customers: Elena (Lead & CRM Manager), Kai (Lead Nurturing Specialist), Vera (Marketing Automation Expert), Max (Growth & CRO Director). Seo: James (SEO Strategist), Alex (Technical SEO Engineer), Diana (Local SEO Specialist), Ryan (Link Building Specialist), Sofia (International SEO Director). Social: Marcus (Social Media Manager), Zara (Instagram Growth Specialist), Tyler (LinkedIn Marketing Expert), Zoe (TikTok & Reels Creator), Jordan (Social Analytics Director). Plans include Sarah plus a number of specialists; add more for a flat monthly price.
How does the workforce actually work?
Sarah, the Digital Marketing Manager, turns your goals into a plan and briefs the specialists. Each finished task passes her review for alignment with the brief, complete metadata and provenance before it reaches you. You approve; then it goes live. Work that fails the review returns to draft and is never counted as done.
Can I talk to the workforce?
You talk to Sarah, who plans and delegates, and to Aria, the platform FAQ, about how the platform works. Aria is in the sidebar on every plan; Sarah is on the plans that include the workforce, shown on the pricing page.
What are AI credits?
Credits are the meter for the work: research, writing, images, video and chatbot answers each cost credits depending on complexity. Every plan from AI Lite includes a monthly allowance that resets each month; Sarah tells you the cost before running work that spends them. AI Lite includes 50 credits a month. Growth includes 300 credits a month. Pro includes 900 credits a month. Agency includes 2,500 credits a month.
Website and hosting
Is hosting included?
Yes. Every site is published on a LevelUpGrowth subdomain with SSL, on infrastructure we operate, at no extra cost, on every plan.
Can I connect my own domain?
Yes. Buy a domain from your account or connect one you already own; SSL is provisioned automatically and the registration is in your name.
Can I edit the site after it is built?
Yes. Click any heading, paragraph, image or button on the live page and change it, or ask Arthur for larger changes in plain language: "change the hero headline", "add a testimonials section". Changes wait for your approval before they publish.
Can I take my data with me?
Your contacts and leads export as a CSV at any time, and a domain bought here is registered to you. Your sites publish on your own subdomain or domain.
Plans and billing
What plans are there?
6 plans: Free at $0/month with 1 site, no workforce; Starter at $19/month with 1 site, no workforce; AI Lite at $49/month with 3 sites and 50 credits; Growth at $99/month with 5 sites and 300 credits; Pro at $199/month with 10 sites and 900 credits; Agency at $399/month with 25 sites and 2,500 credits. Details and the feature matrix are on the pricing page.
Can I cancel anytime?
Yes. Monthly plans have no contract; cancel from your account and keep access until the end of the period you paid for. Your data and sites stay accessible for thirty days after cancellation so you can export them.
What is the refund policy?
Refund terms are being finalised and will be published on the Refunds page before public launch. Until then, write to us about any billing question.